Our flexibility and innovative approach to service and maintenance provides our with clients real peace-of mind, safe in the knowledge that we are working with them to realise their safety and security solutions. With dedicated Account Managers, we will help tailor a maintenance package to meet your specific needs where standard packages often fall short of requirements.

The combined skills of a dedicated service team driven by a focused approach to customer care ensure your systems are maintained for maximum performance and reliability to protect your assets.  Our qualified technicians can provide on-site services or component level repairs through our in-house bench facilities. With a dedicated team of multi-disciplined field service engineers, we are best placed to respond and remedy your problems.

• Tailored maintenance packages (savings on bundled packages for multi-systems and premises)
• Dedicated account management
• Transparent service levels ranging from basic ‘Test and Inspect’ cover through to fixed price ‘Fully Comprehensive’ cover
• 24/7/365 Response and Call Out
• Reactive, corrective and preventative maintenance including resident engineers for large sites
• Secure remote monitoring
• Bench repair facilities and localised spares stock
• Web-access to your premises records
• False alarm management and advice
• Real-time engineers reports using PDA technology
• Consolidated monitoring costs for multi-systems
• Life cycle planning and surety
• Asset recording and system condition surveys

“The ability to provide a good service is the foundation on which a Company can build on its reputation for excellence.”